Vsmart Extensions

Terms & Conditions

1. Security & Privacy Policy
2. Substitution
3. Cancellation Policy
4. Pricing
5. Payment Modes
6. Delivery

 


 

1. Security & Privacy Policy

  • We recognize and respect the importance in maintaining the privacy and security of our customers.

2. Substitutions

  • Arrangements are delivered with fresh, beautiful floras however substitutions may be necessary on occasion due to the seasonal nature of flowers and flower condition.
  • The Blue Leaf reserves the right to substitute any item in an arrangement with another of equal or higher value depending on stock availability.  
  • Utmost care and attention will be rendered to ensure that it is as similar as possible to the item ordered.

3. Cancellation Policy

  • We will accommodate your request of cancellation as best as we can. However cancellation must be made at least 3 days before date of delivery.

4. Pricing

  • Prices are subject to change during festive seasons such as: Valentine’s Day, Chinese New Year, Easter, Mother’s Day, Christmas and other big festivities.
  • Price increases will be indicated upon checkout page.

5. Payment Modes

  • Payment can be made via PayPal, bank transfers or cheque payment made payable to ‘The Blue Leaf’.

 

6. Delivery

  • Delivery date and time will be made as stipulated within the time frame in your order.
  • Last order placed and confirmed by 3:00pm and will be delivered the next day.
  • Should the first delivery be unsuccessful we will leave a note to call us to arrange for a second delivery.
  • While we would desire to fulfill your order as close as possible to those featured in our website, certain materials, baskets or vases may be replaced with new stock and subject to availability.

 


Copyright©2013 The Blue Leaf . Home - Contact Us . website by Adastra Design